Privacy Policy | Phase Three Goods

The policy: This privacy policy is for this website; [www.phasethreegoods.co.uk] and served by Bruce Sigrist trading as Phase Three Goods – Norwich Enterprise Centre, 4B Guildhall Hill, NR2 1JH – and governs the privacy of its users who choose to use it.

It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre-GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website.

Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer/device in order to serve it to you. Our contact information is provided if you have any questions.

The DPA & GDPR May 2018

We and this website complies with the DPA (Data Protection Act 1998) and already complies with the GDPR (General Data Protection Regulation) which comes into effect from May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of/saving of cookies on their computer/device.

What are cookies? Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Website Visitor Tracking

This website uses Google Analytics to monitor how visitors interact with its pages. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website. It will not store, save or collect personal information that can identify you.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served by our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may, in turn, be saved on your computer’s hard drive. Users should, therefore, note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third-party anti-virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third-party anti-virus software or similar applications.

Contact & Communication

Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored on this website for 14 days before being automatically deleted.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.

Users’ Personal Information

We only collect information that is essential to the purpose of designing, building and marketing a website. This includes customers’ names and email addresses for correspondence.

We also require relevant login details to access, maintain and modify websites and their periphery platforms. These differ from client to client, but primarily these details include: CMS (Content Management System) usernames and passwords, database usernames and passwords, SFTP (Secure File Transfer Protocol) usernames and passwords, usernames and passwords to the client’s domain registrar and hosting company, plus usernames and passwords to relevant third-party software e.g. MailChimp, Cloudflare.

This information is kept secure on an encrypted hard drive, the password to which is not shared with anybody other than myself.

How Long This Data Is Held For

Due to the ongoing nature of the client/designer relationship, data can be required long after a project is finished e.g. for routine maintenance, troubleshooting, website updates, site outages.

Between the 1st – 10th April every year, I hold an annual data review. If we have not corresponded in the 12 months leading to that date, your data will automatically be deleted from the system. You are also welcome to request that your data is deleted at any time – see below.

Requesting Personal Information

Clients can…

Request their personal information
Update their personal information
Request that their personal information is deleted

…at any time, by notifying me in writing at [email protected].

Email Mailing List & Marketing Messages

We do not operate an email marketing/subscription-based service. Correspondence with clients is undertaken on a one-to-one basis.

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zeVUBf). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note that they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Resources & Further Information

v.3.0 May 2018 Edited & customised by Bruce Sigrist trading as Phase Three Goods