Website tech support

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SEO, Hosting & WordPress Training

Website support comes in all shapes and sizes. You might be a complete newcomer or a veteran business in need of some quick tips. Tech support includes:

  • WordPress Training: posts, pages, plugins, databases and all things CMS
  • Web Hosting & Domain Names
  • Website Migration
  • Website Auditing
  • Browsers, Operating Systems & Devices
  • Email Setup
  • SEO Reports
  • Social Media

Skype Tuition

Skype sessions can be arranged at your convenience. I am happy to do calls, video chats or instant messaging – whichever you’re most comfortable with. The advantage with Skype is you can communicate very quickly whilst screen sharing and sending links.

One-To-One Sessions

If you live locally, we can arrange face-to-face website and WordPress training in Norwich. I am happy to visit your place of work, welcome you to my office or meet in the city centre over a coffee. Whatever’s easiest for you.

Retainer Support

With a retainer agreement, I can be on call for any structural changes, adjustments or fixes to your website. These may vary from seasonal overhauls to prearranged, regular updates that keep your online presence active throughout the dry spells. Think of it like having an online handyman.

Written Instructions

Products – whether a television or tin opener – come with instructions. Websites are no different. Should you need concise, written manuals on how to manage yourself online I will provide this – whether for a website I have made, your Content Management System or on the server side of things.

Social Media

Social media can be a chore, especially when you have a business to run. I can take on your accounts and post quality, quirky and engaging content for your readers. I’ll even design neat cover photos for you to use in your branding!

All the main social media platforms are catered for: Facebook, Google+, LinkedIn, Instagram, Twitter & Pinterest.

Content Strategy & Marketing

We can discuss your business’s needs and resources, from which we will draw up plans for future growth. I will take into consideration the site’s SEO status, social media and brand image, assembling them as one to give you focused goals to bring in new visitors and customers. Leading from this, I will research and write copy for your chosen profession, taking your site beyond a mere page of business.